Recent Posts

Why Choose SERVPRO over DIY?

12/1/2020 (Permalink)

Choosing a water restoration company over trying your hand at DIY can save you time, money and a whole lot of stress! 

Big or small, any water intrusion inside your home can bring headaches, stress, and costly repairs. Rather than waiting too long to call in the pros or trying your hand at cleaning up yourself, SERVPRO can be at your home within hours helping you on your way to having your home back to normal! 

Why do you need to worry about secondary damages? 

Any moisture left behind after a water intrusion whether it comes from a supply line or a severe flood can turn in to major problem if not cleaned up and dried sufficiently. 

Even if you think you used your wet vacuum to pull up all of the water, you may be missing areas where water traveled. These are things to keep in mind:

  • Water travels to dry spaces while following the path of least resistance.
  • Moisture often ends up under flooring, behind baseboards, and underneath cabinetry, which remains invisible to the naked eye.
  • Secondary water damage occurs when moisture lingers, including the destruction of building materials and the onset of mold and mildew.

We are here to help!

If you have suffered from a leak and have cleared majority of the water, please give us a call and we can send out one of our highly trained technicians to inspect the affected areas for remaining moisture and go over the next steps with you. 

Tips For Flood Damages!

12/1/2020 (Permalink)

Finding flood damage in your home can create quite a bit of stress; after all, no one likes discovering that their living room has been turned into a water recreation facility. As a result, many homeowners are likely to panic and make poor choices in the hours that follow. You can avoid these mistakes by following the flood damage checklist below:

Ensure your safety

Once you see a flood of water in your basement, it may be tempting to go charging right in, but this is generally a bad idea. First, you need to ensure that you're safe. If the power is still on, you could be electrocuted. Additionally, sewage will make you ill, and the water from flood damage can conceal sharp objects to cut yourself on.

Shut off the water source

Now that you know you’re safe, next you need to ensure that the source of the water has been taken care of. Sometimes, this is as simple as turning off a water supply valve. However, more complex problems, like a flooded sewer line, could actually take a few hours. It's a good idea to call the appropriate professional, like a plumber, right away to give them time to start driving out to your flood damaged property.

Call your insurance

Sure, it's tempting to have your first call be to a flood damage clean-up professional, but there's a chance that your insurance doesn't contract out with them. Instead, it's better to have your insurance's claim number programmed into your phone. Call them, report the flood damage, and then call a professional they contract out with.

Call a clean-up crew

Most flood damage clean-up  projects are just too large for you to tackle by yourself. Besides, depending on where you live, you'll likely have mold to clean up afterwards as well. Any money spent on a flood damage clean-up crew will likely be well worth it.

Take pictures and document damage

Your insurance policy will need proof of flood damage if they are going to write you a check. When you're on the phone with your insurance company and the clean-up crew, take photos of the flood damage. Make sure to get detailed photos of valuable items.

If you've planned well, you'll also have pictures of your home in an undamaged state. This lets you prove the state that your house and items were in before the disaster.

Remove what can be saved

Once you've ensured that the area is safe, you have help on the way, and you've thoroughly documented the flood damage, you can begin to remove items out of the area. A word of caution: water is extremely heavy. Any water soaked items will weigh a lot more than you expect. Please, be careful not to injure yourself.

Begin the remediation process

This is where professionals will come in handy. During the remediation process, all excess water will need to be removed, the humidity will need to be brought down to an appropriate level, mold prevention steps will need to be taken, and damaged drywall or flooring will need to be replaced. All of this is a lot of work for one person, so please get professional help.

Why do water pipes burst?

11/12/2020 (Permalink)

Burst pipes can happen any where to any type of building. It sounds like a car backfiring, this loud pop sound, when these water pipes burst. The result is major flooding in the home and structural damage problems for homeowners. Here are four main reason why a burst pipe can occur:
1.Moving Pipes
2. Water Pressure
3. Corrosion 
4. Frozen Pipes 

Moving Pipes
Pipes can move around in the walls and ceilings if they aren’t secured properly and there is a sudden build up in water pressure. You can actually hear your water pipes making noise in the those cavities. If it sounds like they are clanging against each other, it’s called water hammer. This is where the pipes are moving back and fourth due to not being held in place properly. Over time these will become weakened at the connections until the water pressure is too much and it causes the connection to ‘pop’ and water will then escape and with in minutes the entire floor could be flooded.

Water Pressure
The water pressure must be kept at a normal setting in order for your water supply pipes to work and function efficiently. If you notice an increase in the water pressure this can cause for a pipe to burst. The increase in the water pressure will eventually cause a rupture in the pipe which will lead to a burst pipe. If you think your water pressure has increased, it’s best to check it out immediately. Grab yourself a pressure gauge and attach it to a sink. The pressure will move the needle on the gauge and display the water pressure in PSI. 
The water pressure in most homes is between 30-50 PSI which is sufficient enough and won’t cause any damage to the pipes.

Pipes are meant to last a long time but they can’t guarantee us reliable service for indefinitely. Over time, some buildings will experience corrosion which can cause the pipes to start to fail or decay. Corrosion is caused by an imbalance of pH in the water. It won’t seem like an immediate emergency, how ever over the years if ignored the corrosion will star to occur.

When buildings were first constructed the pipes would be made on galvanized iron, the minerals inside the water will start to slowly break down the galvanized coating and expose the iron pipe beneath. Once this happens over time the iron will turn to rust and gradually clog the interior of the pipe which prevents water from flowing through. As a result, your pipe may burst or the water flow may stop completely.

Frozen Pipes

In the winter months in areas that experience extreme cold weather, some serious issues arise for the water supply pipes in the homes. The water flowing through the pipe can become frozen. With ice having more volume than water, once frozen it will expand with in the pipe causing an increase in pressure. The pressure continues to build and the only way for it to escape is to force it’s way through the weakest section of the pipe. 
In order to prevent your pipes from freezing try to maintain a temperature of above 55 degrees Fahrenheit.

Fall Home Maintenance Checklist

11/12/2020 (Permalink)

>Check all windows and doors for cracks
>Trim large tree branches
>Tighten any loose screws or bolts on decks
>Dust and scrub porch
>Wash and store patio furniture 
>Clean all leaves and needles from gutters >Check roofing for any needed repairs 

>Organize tools; replace any missing 
>Make sure all storage boxes are labeled 

>Sweep and mop under appliances 
>Clean fridge coils and replace filters 
>Deep clean dishwasher and garbage disposal 
>Check appliances and drains for any damages; if not call for repair or replace

>Was shower curtain liner 
>Check grout for necessary repairs 
>Check for leaks and clogs

Clean and check moldings/baseboards Inspect and clean windows, sills and weather stripping

All living areas
>Steam clean or shampoo carpets 
>Change smoke detector batteries 
>Clean and check moldings/baseboards >Inspect and clean windows, sills and weather stripping

We Are Here To Help

11/6/2020 (Permalink)

The best decision you can make when your home is exposed to fire is to rely on an expert for the safest cleanup methods. Certain tools and knowledge are required in taking the necessary precautions to get your home back to its original condition post fire. 

Walls may need proper cleaning, prior to repainting. Sometimes they may need to be replaced completely along with the floors. Let’s not forget any additional damage possibly caused by the attempts from firefighters to extinguish the fire, all of which in most cases requires a professional’s skills. Otherwise, it is highly likely one can unknowingly cause secondary damage to their property. SERVPRO of San Jacinto/Idyllwild/Lakeview strictly adheres to IICRC guidelines and takes all necessary precautions to restore your home or property after a fire. With the restoration methods you need, we can get your property looking "Like it never even happened." 

Idyllwild Home Water Damage

11/6/2020 (Permalink)

We received a call from a home owner in Idyllwild, CA about water damage from their water heater. When we receive these calls we try to get as much information over the phone from the home owner to ensure we are well prepared. They described the water damage to only have affected two areas. Our team arrived promptly to start emergency services immediately. After our inspection we found the water damage to be a lot larger than the eye can see. Using our professional equipment our highly trained technicians found that the water had nearly spread through out the entire home. The customer was happy they gave us a call as soon as they noticed water leak.

Even if you may think it’s nothing please give SERVPRO of San Jacinto/Idyllwild/Lakeview a call and we can come inspect your home or businesses.

Hurricane Damage To Your Home

8/28/2020 (Permalink)

When a hurricane or a major storm hits, sadly it can be extremely devastating to anything it touches. If your home has sustained damage, you and your family can take steps to ensure safety precautions are met and repairs can be made as efficiently as possible.

  • Beware of any outdoor hazards, dangling power lines and broken tree branches are just some examples of the dangers. 
  • Boil water until you have been told it is safe to drink. 
  •  Avoid flood water, as it may have harmful contaminants and dangerous debris.
  • Once flood water is gone, immediately clean and repair damages to avoid mold—and wear protective gear.
  • If property damage occurs, submit an insurance claim as soon as you can.

Here at SERVPRO we have special teams who we deploy to areas that have witnessed such storms. We can assist you with removing items from your home, removing all the damaged materials then placnig equipment to get your home ready for repairs and helping you through each step of the insurance process. 

We are always happy to help however we can when such devastating damage has occurred. Please don't hesitate to call SERVPRO if you suffer any form of damage to your home. 

How To Help Prevent Wildfires

8/28/2020 (Permalink)

Wildfire prevention methods are essential to ensure wild lands, and those who live in and around them are safe. Here are ways that you can be proactive:

1. Report any unattended fires

2. Extinguish fire pits and campfires when done 

3.  Don’t throw lit cigarettes out of your moving car

4.  Use caution when using flammable liquids

5.  Only use fireworks in clear areas with no woods nearby

These are only a few examples of how to help the local area from wildfires. 

If your home experiences damages from wildfire, whether that be from flames, soot, smoke or ash damage. SERVPRO have trained technicians to help remove any affected materials/items or if needed we can use our specialized equipment to remove the smoke from the inside of the home.  

Keep Your Business Safe & Dry

8/28/2020 (Permalink)

A very important part in keeping your business up and running is to do regular checks of all the plumbing in the office area/work area. A broken or old supply line can do major damage if it isn't noticed immediately. 

Many many of our customers have suffered from simply not checking under the sink or behind the refrigerator. They can be found all over the home/office toilets, sinks, water heaters, washing machines. 

We often find ourselves recommending to spend that little extra on purchasing the better hoses as the cheaper ones just aren't reliable lasting between 5 to 7 years. If you are reading this and don't remember the last time you checked, now would be a great time to check them over. make sure they are tight, no signs of corrosion or just looking old. 

If you experience this type of water loss, please give SERVPRO a call. We will be there immediately to start extracting water and beginning the drying process. We are available 7 days a week, 24 hours a day. 

Preventing More Damage From A Fire

8/28/2020 (Permalink)

Here are some tips to follow after you experience a fire in your home-

  • Try not to touch content that has been damaged by fire or soot. Inadvertently, you could be damaging more furniture, walls, upholstery etc.
  • Do not to walk over singed carpet and rugs. If you cannot avoid it, use old sheets or towels around high-traffic areas.
  • If you have power, consider yourself lucky. If electricity is off, remember to empty the refrigerator and freezer.
  • Water indoor plants and make sure you wipe both sides of leaves.
  • Inspect HVAC filters.
  • Contact a repair service if you suspect your appliances were affected by the fire.
  • Inspect the ceiling and light fixtures (fans) to make sure there is no fire or water damage. If you believe they were damaged, contact an electrician.  
  • If your clothes were damaged by smoke or soot, make sure that the dry cleaner has experience removing smoke odors. Improper cleaning may set the smell.