Recent Posts

Insurance Policy

2/19/2020 (Permalink)

Fire damage must be approached from multiple angles. One important factor is smoke cleaning. The smoke damage can hinder functionality and cause a strong odor. Give it proper attention for a complete rehabilitation of your commercial property. When hiring cleaning and smoke odor removal services, most likely they can assist you with your insurance claim. You will need to take documentation of all your belongings that have been damaged due to the fire or smoke, and gather as much as you can to verify each item's value. When all this information is obtained you can contact your insurance to determine your coverage. If you did not already have coverage, this would be the moment to consider adding it onto your policy. During this process ask about any concerns you may have either to your insurance or SERVPRO we are here to help. 

Restoration services

2/3/2020 (Permalink)

Water is an essential to everyday life, but a small water damage can be horrible for a home. Water damages can be a huge headache to fix from a small leak in a pipe, leaky faucets, water damage is a huge safety concern. A small leak in your home can cause a huge water damage, take immediate action so your water damage will not be as severe. SERVPRO of San Jacinto/Idyllwild/Lakeview are available 24 hours a day, 7 days a week, 365 days a year, for any water emergencies, big or small. Also, SERVPRO of San Jacinto/Idyllwild/Lakeview trained technicians that have their certifications of Applied Structural Drying (ASD), Applied Microbial Remediation (AMR), and Institute of Inspection Cleaning and Restoration Certification (IICRC).  Below are a list of steps to follow if your home has water damage.

Stop the flow of water.

If the flooding has been caused by a burst pipe or a water heater failure, shut off the main water line for your home.  Get in touch with an expert immediately if you cannot tell from where the water is coming.

2.  Turn off the power

If your home is flooded, cut off the electricity and gas from the main source. This isn’t as essential for small leaks or puddles, but for large floods turn them off to be safe.

3.  Contact your insurance company

If your home has water damage you should contact your insurance company immediately. Ask them about your homeowners policy coverage (what is covered and what is not covered.

We Answer the Phone Ready to Help

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of San Jacinto/Idyllwild/Lakeview has the specific water damage training and experience to help you through this tough time.

Call SERVPRO of San Jacinto/Idyllwild/Lakeview Today


Creating a fire evacuation plan

1/6/2020 (Permalink)

Let's be prepared.

It is important to have a plan in place when unexpected events occur. Safety meetings should be done occasionally to remind everyone about the importance in action needed to stay safe. If you currently do not have an evacuation plan no problem today is the day you can create one. When creating this plan remember to keep everyone’s special needs in mind such as children or elderly depending on your workplace, locate exits or routes such as floor plans and place throughout your building, monthly inspection on fire extinguisher, fire alarms and also keep safety kits stocked up. designate someone who is reliable, present and reacts quickly when having to disseminate information to employees, customers, news, etc. Practicing the evacuation plan helps reduce confusion when and if an emergency occurs.

Laundry Day

12/13/2019 (Permalink)

It is a good idea to regularly inspect your washer and laundry room it is a constant source of moisture. Ever get a weird smell walking in? Wondering if the clothes were sitting for too long? You just mopped? Or is it the machine? Look around, check the machine or the hoses there may be a leak or a crack in the hose. Move the washer if possible to see behind it, see any mold? Some laundry rooms contain a sink also that is near the machine. Doing a regularly maintenance check up on your washer and area can help prevent leakage issue and further damages such as mold. If you think there might be a leak or mold growth in the laundry room, you should call SERVPRO of San Jacinto/Idyllwild/Lakeview right away. 

Signs of Mold

12/11/2019 (Permalink)

What does mold really look like? Well good question. Mold normally looks green usually fuzzy but it can all appear black. It can appear as irregularly shaped spots also having different color such as blue, green, yellow, brown, gray, black, or white. Keep a lookout in your home for signs of mold in possible affected areas for example 

  • water damages
  • leaks
  • rust
  • strange odors
  • visible mold
  • deterioration 
  • warping
  • condensation
  • humidity

It is extremely important to resolve mold growth, this can cause major health issues if you are exposed to mold some symptoms you may get are itchiness, watery eyes, sore throat, headaches, and respiratory issues. Please call a professional improper remove of mold may aggravate the situation by spreading it or accidentally missing the mold spores. 

Car emergency kit

12/9/2019 (Permalink)

Our car is our home on wheels. They are always with us in the good and sometimes bad times and when those bad time come it is important to be prepared for any situation that can occur on the road. We need to be able to remain calm until help arrives here are a few items that should be in your car for yourself or to help someone out on the road.

  • spare tire, wheel wrench and tripod jack
  • Jumper cables
  • Tool kit or a multipurpose utility tool
  • Flashlight
  • Extra batteries
  • Reflective triangles and brightly colored cloth to make your vehicle more visible
  • First aid kit
  • water
  • Reflective vest in case you need to walk to get help
  • Any additional items for cold weather such as snow brush, shovel, windshield washer fluid, warm clothing, and blankets

When making an emergency kit

12/2/2019 (Permalink)

Building a basic disaster kit can come in handy. Here is a checklist of some items you can add onto your supply

  • water - for drinking and sanitation
  • Food for example non-perishable food 
  • Battery-powered radio
  • Flashlights
  • Matches 
  • First aid kit
  • Extra batteries
  • Whistle to use to call out for help if needed
  • Masks in case of contaminated air
  • Moist towelettes, garbage bags and plastic ties for personal sanitation
  • Wrench or pliers 
  • Manual can opener for food
  • maps
  • Cell phone with chargers
  • walkie talkies 

These items can be stored in plastic bins or a duffel bag. Keep in mind when stocking up your supply you may need to survive on your own for several days for example you should set yourself and family to have enough supplies to last at least 72 hours after an emergency. 

The Important Difference Between Flood Damage and Storm Damage

11/14/2019 (Permalink)

With the rains hopefully approaching as we work our way in to fall it is important to know the difference between flood damages and damages caused by a storm. While you can rely on your insurance, they may not always apply to every water-related incident. Flood damage may come under different demands or solutions compared to damage caused by a storm. 

We would highly recommend researching in to the differences between flood damage and storm damage and check your insurance policy to see which applies.

Damage Created by Floods

Flooding is commonly associated with accumulated water from excessive rain and storms. While most floods emerge as their aftermath, not every flood is created by a storm. For instance, a burst supply line in a bathroom can quickly build up water in a home if not seen to straight away. This could cause a flood through out the home. Overflowing water from nearby lakes, rivers or other sources can also create a flood.

Damage Created by Storms

Even though you might associate storms with an overabundance of water and flood damage in general, they can create other destruction not directly associated with pouring water.

  • Strong winds         
  • Debris and dangerous objects
  • Lightning damage
  • Water from defective drains or gutters

If you have a flood in your home its important to recognize where the water has come from. Insurance plans will most likely cover storm damage or plumbing issues however they may not cover or have limited coverage for flooding that has entered from outside. 

Check your policy and make sure its right for you! 

3 Common Causes of House Fires

11/14/2019 (Permalink)

All kinds of accidents can lead to house fires and its important to make sure you are well on top of protecting your home to minimize any chances of a fire starting at much as you can. 

There are 3 mains causes for fires to start in a home and they are kitchen, cigarettes and candles. 

1. Kitchen Fire

From leaving cooking food unattended to accidentally allowing grease to splatter, there are many opportunities for a fire to start in your kitchen. Always make sure to stay near food whenever you are cooking and never leave food in the oven or in a slow cooker when you leave the house. Keep all flammable objects off the stove. When cooking with oil, have a lid nearby and don’t overheat the grease.

2. Smoking Indoors

Cigarette fires are the leading cause of fire deaths, which is why it is important to always practice safe smoking habits. While only smoking outdoors is the best way to prevent a fire from starting indoors, bedrooms should be kept completely off-limits. Steer clear of all flammable objects and make sure to avoid an ashtray fire by always putting out butts and properly disposing of ashtray contents.

3. Candles

Many people use candles around their homes, especially during the holidays. Always make sure to burn candles from away from flammable items, such as curtains and towels. Blow out candles before exiting a room, leaving the house, or falling asleep. Keep candles far out of reach from curious animals and children. Additionally, never let candles burn all the way down to avoid overheating the container.
These tips are all great ways to avoid the devastation a candle, kitchen, or cigarette fire can cause. The best tactic in keeping your home safe from a fire is to always remain aware of your surroundings and address any hazards you see right away.

The Stages For a Professional Water Damage Restoration

11/14/2019 (Permalink)

If your home or business suffers a water loss, its crucial to act fast and get things under control. Even the smallest water loss, if not taken care of appropriately can lead to bigger problems down the line. 

A water loss can occur at any moment for a number of reason. Water damage can occur due to a toilet overflow, a washing machine malfunction or a burst pipe. Regardless of the cause of the situation, excess water in home or water in business can have devastating impacts and result in costly damage very quickly.

When water or flood damage occurs in your residential or commercial property, it is essential that you contact a qualified professional restoration service to handle the various aspects promptly and efficiently.

Quick Response

A water damage is an urgent situation, and professionals understand that. Water cleanup experts respond quickly, in order to prevent further damage to the property and your belongings. They know how to handle emergency water or flood situations and can start restoration services right away.

They understand how chaotic the clean up and restoration process can be, and they strive to minimize your stress throughout the process. A water cleanup professional will give tips or recommendations on what you need to do while waiting for their arrival.


There are a number of steps professionals usually take to get the affected area under control. First, they conduct an initial assessment of the affected area and determine the best approach to take. They will take thorough documentation to help you with your insurance claim process and can guide you in completing and sending the necessary documents and information to your insurance company.

Water Extraction

After inspection of the area, mitigation professionals will immediately begin the extraction process. They will use their advanced techniques to extract any standing water, moisture or sewage debris. They will move wet furniture and other belongings to a safe, dry area.

Cleaning And Drying

Water cleanup specialists have sophisticated testing equipment and infrared moisture detection cameras, which enable them to perform this task efficiently and effectively. They test the moisture level and look for appearance of mold or other dangerous microorganisms. Once the disinfection of the area is completed and the area is fully prepped, they then start the drying process using powerful drying and dehumidifying  equipment.

State Of The Art Equipment

Water damage professional teams are fully equipped with high-tech equipment and tools for extracting water and doing flood damage control for homes and businesses. They have moisture detection equipment, large fans for drying, and the latest structural drying equipment.

These tools and equipment enable them to perform the task properly, removing water in home or water in business. Their use of powerful equipment helps bring a flooded home or commercial environment back to normal condition.

To learn more about water mitigation or flood damage restorations and the process involved in getting things back to normal in your home or business, you should contact a reliable and reputable restoration company or professional.