Archived Blog Posts
We Offer Reconstruction Services
3/16/2022 (Permalink)
Although SERVPRO of San Jacinto/Idyllwild/Lakeview is known around the country for our water and fire restoration services, we also offer reconstruction. After we remove all of the damage from your property, the next step is to rebuild. This can seem overwhelming or possibly confusing so we are here to help! Trust us with handling all of the details for your properties reconstruction! We make it an easy and stress free process for our wonderful clients.
The reconstruction process is similar to the restoration process. We begin our reconstruction by conducting an inspection of your property to give you an estimate. Next, the insurance adjuster needs to approve the estimate and schedule a follow up appointment.
Throughout the entire process we will be sure to communicate everything that is going on. We always finish every job with our customers complete satisfaction.
Give us a call today to get your property looking brand new!
(951) 344-6114
Services
3/16/2022 (Permalink)
Here at SERVPRO of San Jacinto/Idyllwild/Lakeview we offer an extensive list of services for our wonderful customers. Situations occur sometimes that are unplanned that require help from professionals. The best thing to do is take a seat and trust us to handle the situation for you.
We have highly trained professionals that are prepared to handle any of your fire or water restoration needs. We are able to clean up and restore your properties.
Services that we offer for residential and commercial damage:
WATER DAMAGE RESTORATION
FIRE DAMAGE RESTORATION
STORM DAMAGE RESTORATION
MOLD REMEDIATION
CLEANING SERVICES
REPAIR SERVICES
The next step in this journey is to allow the professionals who have the training and expertise to handle situations like these. Give us a call today at (951) 344-6114
We can make it look "Like it never even happened."
Flooding Disaster
3/10/2022 (Permalink)
A flood is the last thing that anybody wants to deal with. Thankfully here at SERVPRO of San Jacinto/Idyllwild/Lakeview we are fully equipped to help you out.
Before we make it out to your property there are a few things you can do to help minimize the issue:
- Remove excess water by mopping or blotting
- Wipe furniture to lessen the damage
- Put aluminum foil or wood blocks between furniture and carpet
- If it is is hot turn on air conditioning
- Remove rugs
Doing all of these little details can greatly help with the restoration of your home and keep your personal items dryer.
Always be sure NOT to:
- Don't use vacuum
- Don't use appliances
- Don't leave personal items in area
- Don't turn on ceiling fan
Give us a call at (951) 344-6115 if you are in need of any help!
Cord Safety
3/10/2022 (Permalink)
A simple mistake can cause a life threatening issue. Although we are always just one call away from helping out our wonderful customers, we are also hear to educate.
Hopefully this information can one day save someone's life along with their house. It is extremely important to always be aware of how you are using you extension cords.
- Outdoor cords are for the outdoors only
- Make sure it can handle the wattage
- Use 3 prong plugs
- For large appliances: use thick/round cords
- For small appliances: use thin/ flat cords
- Don't bend or coil the cords
- Don't run the cord under rug/furniture
- Keep them dry
- Unplug when not in use
- Use them temporarily not permanently
In case of an emergency do not be afraid to reach out to us with our 24 hour emergency service. Give us a call at (951) 344-6115
Rain Flooding
3/10/2022 (Permalink)
Floods cannot be avoided no matter where you live. Although some people live in areas that are more prone to storms. In southern California the weather is difficult to predict. What has been predicted does not always line up with what actually happens. It is best to always be prepared for rainfall and flooding as it can happen to anyone at anytime.
There are different types of flooding such as:
- Flash flooding
- River flooding
- Snowmelt
- Dam breaks
- Storm surge
The different types of floods may affect the area differently which is why it is important to be prepared.
SERVPRO of San Jacinto/Idyllwild/Lakeview is prepared to help you with any storm or water damage. We are quick and reliable for any of your cleanup/restoration needs! We are available with a 24 hour emergency response service. Call us at (951) 344-6115
Commercial Kitchens
3/10/2022 (Permalink)
Having your own business can be an extremely difficult thing to do, especially when there is damage done to your property. Fires are a huge issue within commercial kitchens. This happens more often than you would think.
Steps to take:
- Safety is the most important thing during a fire for both employees and customers
- Talk to insurance and begin the claim process
- Speak with the property manager
- Call the fire department
- Call SERVPRO of San Jacinto/Idyllwild/Lakeview
- Document everything
It is important to remember these details incase you are ever put in a situation like this. We understand that it is your priority to get your business up and running as soon as possible. We work quickly and diligently to clean up and restore any of your damaged property. Give us a call at (951) 344-6115
We can make it look like it never even happened!
Commercial Clean Up
1/25/2022 (Permalink)
Unfortunately part of being a business owner is having to deal with the unexpected. Sometimes things can happen that are completely out of our control.
If you are experiencing any water or fire damage to your business we are here to help! It is our mission to get your property cleaned up and restored.
There will no longer be that fear of what to do next because we are here to help. We have done work for countless businesses such as restaurants and retail stores with great success. We can handle any of your restoration needs.
Thanks to our 24 hour emergency response team, we can complete the job quickly. SERVPRO strives to provide all of our customers with high quality service every time! Give us a call at (951) 344-6115, so that we can make your mess look like it never even happened.
Mold Within A Business
1/25/2022 (Permalink)
It can be extremely overwhelming to come across mold especially at your place of business. This is something that is potentially possible to avoid but obviously things happen sometimes.
Do not be worried because we are here to serve you! We offer a 24 hour emergency response service to our treasured customers. We want to help you out as soon as possible and understand the frustrations this could cause.
With mold, there are many warning signs that should not be ignored. Some warning sings of a mold infestation beginning would be as follows:
Mold has a distinct odor that is hard to miss. If the foul smell is persistent, it may be mold
Sometimes mold can be seen with a dark, slimy, or fuzzy appearance. It grows overtime in moist environments.
Sometimes our health takes a negative plunge when we are in an area with mold for a prolonged time. You will notice that you always feel sick in that specific environment only.
Be sure to have an eye out for any of these issues so that you can be quick to take the next step.
Give SERVPRO of San Jacinto/Idyllwild/Lakeview a call at (951) 344-6115
After A Fire
1/25/2022 (Permalink)
Fires can be deadly and cause a ton of damage to your property. Sometimes after the area is restored there will be lingering issues. There will be a slight smell due to the extent of the issue. Also there will be smoke and residue left behind as well.
Although this is frustrating, it is completely normal and unavoidable. There are three different types of smoke and residue that is typically left behind.
- Synthetic
- Protein
- Natural
Synthetic residue is typically caused by fabric or plastic burning. This is because those are oil based materials. This creates a thick black smoke with residue. The residue is difficult to clean up as it smears.
Protein residue is based around foods containing high proteins burning. This causes a yellow/brownish residue and is difficult to clean up because it is so greasy.
Natural residue is caused from wood and fire burning because they are natural products. The residue is more of a dry powder with a grey and black color. This is much easier than the other residues to cleanup.
If you are facing any fire damage issues with your property, give SERVPRO of San Jacinto/Idyllwild/Lakeview a call at (951) 344-6115.
Don't Handle It Yourself
1/25/2022 (Permalink)
It is devastating when a fire causes damage to your house or business. You may feel alone and overwhelmed about the clean up process.
Some people may think that they can handle it all by themselves. This could cause even further damage and will not be possible. It takes extreme skills and training to successfully clean up the damage left by a fire. We have specialized tools that assist us in cleaning and restoration.
The longer that the damage is left, it gets more destructive. Your walls, carpet, and furniture will be further damaged the longer it is put off. Lingering smoke should not be left for too long as it can be harmful for your health and property.
Here at SERVPRO of San Jacinto/Idyllwild/Lakeview we want to let you know that we are here for you! There is no mess that is too much for us to handle. Give us a call ASAP at (951) 344-6116.
Fix Your Leaky Faucets
1/25/2022 (Permalink)
Although a leaky faucet may not seem to bother most people. It is actually something that should be further investigated. The leak needs to be taken care of because it could ultimately cause a flood. Thankfully you are able to do this yourself with the help of some tools that most of us have lying around at home.
There are many different types of faucets. It is important to know what type you have so that you can properly fix it. Some faucets that people have within their business or homes would be:
- Ceramic disk
- Ball
- Compression
- Cartridge
The steps to fix a leaky faucet are:
- Turn off the water underneath the sink along the pipes. Turn the knob clockwise and unplug the drain.
- Replace the parts necessary, potentially you will need a new kit.
- Remove the old faucet piece by piece
- Install the new parts and turn the water on.
Do not put off fixing a leaky faucet as it could cause extreme water damage in the long run.
If you are facing any water damage issues within your property give SERVPRO of San Jacinto/Idyllwild/Lakeview a call at (951) 344-6115.
What To Do When Water Damages Your Home
1/25/2022 (Permalink)
It is an extreme hassle to deal with water damage that has been done to your property. This is a common occurrence that many people have to deal with.
Do not feel alone as we are prepared to handle any issues that may come your way! We have a 24 hour emergency service team that is trained and equipped to help you.
Flooding can be caused by various issues such as a water from a storm or a water leak. Leaks are usually seen in older plumbing usage rather than newer.
We are able to restore your home post flooding with the help of air movers, dehumidifiers, infrared moisture meters, injecti-dry technology, and drying mats.
If you are facing any issues regarding water damage, feel free to call SERVPRO of San Jacinto/Idyllwild/Lakeview. You can reach us at (951) 344 6115.
Stormy Weather
1/25/2022 (Permalink)
Storms have the ability to potentially cause an insane amount of damage. If it does cause damage to your home or commercial property, there is a need for a quick reaction. The longer the damage is left, the more difficult it is to revert everything back to normal.
It is best to always reach out to a professional for help. Thankfully here a SERVPRO of San Jacinto/Idyllwild/Lakeview we are fully equipped to handle even the biggest damage issues.
In order to properly clean up after a storm has caused irreversible damage to a property, there are specific steps to take.
- Sewage cleanup
- Biohazard remediation
- Rodent clean up services
These are required steps to take in order to safely handle the damage. This can successfully be done by stopping the growth of microorganisms with antimicrobials. Also by disinfecting materials and deodorizing any foul smells.
At SERVPRO of San Jacinto/Idyllwild/Lakeview we use chemical agents and a physical approach to fully restore the damage. Give us a call at (951) 344-6115.
Emergency Kit
1/25/2022 (Permalink)
A storm can hit at any moment typically without much warning. This could potentially create many issues if it causes damage to your property.
It is important that you understand the risk of the unknown and are prepared. In order to be prepared we need to take action and create a plan for an emergency. After you have prepared yourself, it is important to pass on the information that you already know to your family and friends.
To build an emergency supply kit, we need:
- food
- water
- flashlight
- first aid kit
- clothing
- whistle
- documents
- cash
- radio
In the case that a storm does hit and causes damage to your property, call your local professionals.
SERVPRO of San Jacinto/Idyllwild/Lakeview is prepared to serve you with our 24 hour emergency service. Give us a call at (951) 344-6115.
Cleaning Experts
1/25/2022 (Permalink)
There are many reasons why you should trust SERVPRO of San Jacinto/Idyllwild/Lakeview with your clean up and restoration needs. We have highly trained professionals who are certified to fix your issues.
Whether you have water, fire, storm, or mold damage we are only one call away! We also offer a 24 hour emergency service for our cherished customers.
It is best to go with a professional and trusted service to bring your property back to life. We have the tools and ability to disinfect your home or business quickly. Our team is made of specialists who have ongoing training and are fully prepared to handle any of your concerns. SERVPRO of San Jacinto/Idyllwild/Lakeview is prepared to serve you with our 24 hour emergency service. Give us a call at (951) 344-6115.
SERVPRO Responsibility
1/25/2022 (Permalink)
We are always available and ready to inspect any of your potential concerns regarding your property. The airways with a business or house can sometimes be backed up and cause issues.
Thankfully here at SERVPRO we strive to be loyal to our customers. The judgment we provide regarding your property is always honest and reliable.
We have advanced equipment so we are able to clean the HVAC system. Sometimes it is filled up with pollen, dust, debris, and mold spores. It is extremely important to pay attention to your property and reach out to a professional if needed.
We are looking forward to restoring any of your potential issues within your property. SERVPRO of San Jacinto/Idyllwild/Lakeview is prepared to serve you with our 24 hour emergency service. Give us a call at (951) 344-6115.
How To Handle Commercial Fire Damage Restoration
1/24/2022 (Permalink)
When tragedy strikes, it may be difficult to know what steps to take towards restoration. It can be devastating when a fire wreaks havoc on your commercial property or business.
The damage left may feel impossible to deal with. This overwhelming feeling could simply be solved with a quick call to SERVPRO of San Jacinto/Idyllwild/Lakeview!
There is nothing too big for us to handle. We are here to assist you with any damage that may need restoration within your commercial property or business.
We are available to assist you with our 24/7 emergency assistance everyday! You can trust us to respond as quick as possible.
Our team is made of highly trained specialists who are equipped to handle any fire and water damage. Our highly trusted company in fire and water restoration is prepared to assist our cherished customers at any given moment.
In no time your life will be back to normal with the assistance of SERVPRO of San Jacinto/Idyllwild/Lakeview! Give your commercial property or business the help that it needs! Trained and licensed professionals are only one step away from meeting your restoration needs. Call us at (951) 344-6115
Tips To Avoid Fire Disasters
1/24/2022 (Permalink)
There are many different things we overlook in our daily lives that could lead to a potential fire. It is important to be aware of potential prevention techniques.
The most common ways that fires start within a business or house is from simple things we do every day.
Some common instances would be:
- candles
- cooking
- electrical systems
Thankfully each of these have a simple way to be prevented.
Some prevention tips to remember while using candles are:
- do not leave them unattended
- do not let them run for too long
Some prevention tips to remember while cooking are:
- use a timer
- remove flammable objects from space
- always pay attention
- do not leave unattended
Some prevention tips to remember while using electrical equipment are:
- use qualified electricians
- replace frayed and damaged cords
- do not overload outlet with plugs
These are all important tips to remember in our daily lives. The damage that these mistakes could bring to your home are massive. The aftermath of the damage caused by a fire brings toxic chemicals and pollution into your environment.
Thankfully, SERVPRO of San Jacinto/Idyllwild/Lakeview are looking forward to serving you. Our qualified team of trained professionals are only one call away from restoring your needs. Call us at (951) 344-6115.
Be Prepared For Any Weather
1/24/2022 (Permalink)
Living in Southern California, we are not used to having stormy weather. Although one thing that we are familiar with is having high winds.
High winds may not seem intimidating but it can cause issues within your home or business. The wind can cause rocks, debris, and tree branches to damage your property. This causes damage to roofs, windows, and other things around the house.
If this happens to you, your first thought is how to fix the situation. Just give us a call and then we make it easy by taking care of the rest of the steps for you.
It often effects areas that are more open and near the mountains. We have the experience and equipment to handle any damage the stormy wind may cause.
SERVPRO of San Jacinto/Idyllwild/Lakeview is looking forward to helping your family or business out during this time. We offer 24 hour emergency service so that you never have to worry about what to do during an emergency. Give us a call today at (951) 344-6115.
How To Handle A Storm
1/24/2022 (Permalink)
Many Californians are unequipped to handle a big storm. Thankfully we do not see much of those in Southern California, but it is important to be prepared.
Here are four main tips on how to prepare for a storm or high winds.
- Secure the foundations and all of the windows
This is important because floodwater can get through cracks. The seals must be working and up to date.
- Place important documentations in a safe space
Place important documents in plastic, scan extra copies, or keep them in a safe space.
- Inspect the backflow system
This keeps sewer water from contaminating the area. It should be checked by a trained professional to ensure safety precautions are up to date.
- Remove leaves and debris from gutters
The gutters should be cleaned regularly so that rain water can flow.
If homeowners take these steps during an emergency, they can be sure to reduce the damage. A storm can also cause flood waters within a business or home which cause even more damage.
It may take some time to prepare everything and assure that all measures are taken. It will be well worth it after the storm passes. If there are any issues, give SERVPRO of San Jacinto/Idyllwild/Lakeview a call! We have a team of trained professionals looking forward to restoring any of your homes needs.
Help Prevent Wildfires
1/21/2022 (Permalink)
The total devastation from wildfires across California and other areas of the USA have bought a lot of attention to a severe problem. With the wet winter and the very dry summers we all need to start trying our best to help prevent future wild fires.
> Report any unattended fires that you may see while you are out and about. If you notice a fire getting out of control and no one else is around do not hesitate to call 911 or the local fire department.
> Make sure to extinguish fire pits and camp fires when you are done. If you go camping and make a fire, firstly make sure not to leave it unattended for any period of time. Once you are done, make sure to completely extinguish it, using water on the ashes to put out any ambers.
> Never throw lit cigarettes, smoking materials or matches out of a moving car or onto the ground as they all have enough heat to start a fire.
> Follow local rules about fireworks and if you can use fireworks make sure to do it in an open area away from trees and wooded areas.
If a wild fire does occur make sure to stay safe!
Flooding In Your Home
1/21/2022 (Permalink)
What is Flooding?
Flooding is the temporary overflow of water onto land that is normally dry. Floods are the most common natural disaster in thee United States.
Floods may-
> Result from rain, snow, coastal storms and over flows of dams and other water systems.
> They can develop slowly or quickly. If there is flash flooding it can happen with out any warning.
> Cause outages, disrupt transportation, damage buildings and cause landslides.
If you receive a flood warning-
> Find shelter immediately
> Do not go into flooding water, this includes walking, swimming and driving. It only takes 6 inches of moving water to knock you down and 1 foot of moving water to sweep your vehicle away.
> Avoid bridges that are going over fast moving water.
If your home experiences flooding call SERVPRO of SAN Jacinto/Idyllwild/Lakeview. We have specialized training and years of experience dealing with flooded houses and can get your home back to pre-storm condition.
Water Contamination Categories
1/20/2022 (Permalink)
IICRC defines water in to three separate categories to help our technicians know what the correct way to manage the water and also making sure to keep themselves and everyone who may come into contact with the water safe as possible.
Category 1
When water is category 1 water is means it is classified as ‘clean water’. This means it is not harmful to humans. Some examples of where category 1 water would come from are broken water supply lines or if a tap is left running in a bath and it overflows.
Category 2
This is where the water contains significant contamination and may cause discomfort or illness upon exposure. For example the water may contain unsafe levels of bacteria, viruses or mold. Category 2 water can also be referred to as ‘grey water’. Examples where category 2 water may leak from is dishwasher leak or washing machine overflow.
Category 3
This category of water is grossly contaminated. It can contain toxins or pathogens that cause significant adverse reactions after human exposure. It can also be referred to as ‘black water’. Examples of category 3 water are sewer backups, flooding from rivers or toilet overflow.
Our technicians at SERVPRO of San Jacinto/Idyllwild/Lakeview are highly trained in knowing how to handle each of these categories of water. If you have a water loss please do not hesitate to give us a call!
Commercial Buildings and Bad Weather
1/20/2022 (Permalink)
If you own a commercial building or run a business, we would highly recommend making some form of plan in case you experience some severe weather. Having a plan can help you protect your business, your property, equipment but most importantly your employees and customers. Listed below are some suggestions for you to have in place-
> Take a moment to check your building, specifically for any cracks, discolouration or any loose trim or materials that could blow off and cause more damages.
> Check over your insurance policy and make sure to understand what is covered and what might not be, if you are unsure make sure to reach out to your insurance company and ask them for help.
> Compile together important numbers that maybe needed in an emergency situation; for example an electrician and plumber.
> Have a plan in place with your employees in case of an emergency so everyone knows what to do with out hesitation. This will ensure everyone is safe.
If you and your business experience some severe weather then please do not hesitate to call SERVPRO of San Jacinto/Idyllwild/Lakeview !
How To Rid Your Yard of Fall Leaves Safely
1/20/2022 (Permalink)
Throughout fall and winter most yards will experience what seems like never ending piles of leaves that have fallen from the trees. Most will choose to burn leaves, which when done safely is perfectly okay, however it doesn't take much for those fires to get out of control.
When burning tree debris in your yard, it is definitely okay to burn leaves, twigs and smaller branches. These burn at such a fast rate leaving little time for it to get out of control while retaining minimal heat once extinguished. However, trying to burn much more than this will become very dangerous, very quickly which can then lead to a wild fire.
Mulch Leaves
Instead of burning leaves the other option is to shred the leaves and use it as mulch to help your lawn or flower beds. Shredding the leaves and placing around 2 inches around growing plants will help them stay healthy during the colder months. Always make sure to shred the leaves as this will allow air flow and control the amount of moisture.
Keep Your Home Safe in Wind Storms
1/20/2022 (Permalink)
Severe winds can occur at any time, or they can accompany storms like hurricanes, tornadoes and severe thunderstorms. Here are a few things you should do in order to help keep your home safe-
> Review your insurance policy and make sure you understand it completely. If you are unsure, reach out to your insurance company so they can help you.
> Make sure you keep your roof well maintained. In severe winds it is your first line of defense. Check for loose shingles or tile and check to see if there are any weak spots.
> Prevent wind and water damage inside your home by looking for cracks or gaps around any seals. Make sure caulking around doors and windows is in good condition and fill any holes or gaps around pipes/wires that enter your home.
> Trim or remove dead, damaged or rotting trees. High winds can easily tear up or cause trees to fall, have someone check the condition of your trees to ensure they are strong and healthy.
These are only just a few options to help keep you and your home safe in high winds. The hard work ensuring it is well maintained and safe will go a long way if you ever experience a storm.
Why you should choose SERVPRO of San Jacinto/Idyllwild/Lakeview for Yout Water Damage Emergencies!
1/18/2022 (Permalink)
Why should you choose SERVPRO of San Jacinto/Idllwild/Lakeview to assist you with your water damages?
We’re Faster to Any Size Disaster
SERVPRO of San Jacinto/Idyllwild/Lakeview are dedicated to responding immediately to any water emergencies. Whether it be the entire home or a single room, we aim to be there as soon as possible to minimize any further damages.
We’re Highly Trained Water Damage Specialists
SERVPRO of San Jacinto/Idyllwild/Lakeview specialize in water damage restoration. We not only have highly trained technicians but we also have years of hands on experience dealing with all types of water emergencies.
We Use Advance Water Restoration Techniques and Equipment
We use special equipment that helps detect hidden moisture when it isn’t visible to the eye, our then trained technicians can use this information to help find all affected areas and materials. We have all equipment for extracting water quickly, to thoroughly clean and to help dry your home or building and belongings. The when necessary we use professional deodorization and sanitizing agents to ensure everything is clean and safe.
Smoke Alarms : Installing and Testing
1/18/2022 (Permalink)
It is important that you make it a habit of checking your smoke detectors on a regular basis to ensure they working correctly to prevent any damages to your home or worse.
Installing Smoke Alarms
> Even though some parts of the home are more susceptible to fires than others, every room in your home should have a smoke alarm. This includes rooms outside sleeping areas such as hallways, on every level of the home including the basement.
> Smoke alarms should be in stalled at least 10ft from any cooking appliance. This ensures the smoke alarm is far enough away to avoid false detection while cooking but close enough to detect any emergencies.
> Avoid installing smoke alarms near windows, doors, air ducts or anything that may cause a draft.
> Install the smoke alarms high on walls and ceilings, if the ceiling is pitched then mount the alarm 4 inches from the top of the peak.
Testing Smoke Alarms
> Smoke alarms should be maintained according to the manufacturers instructions.
> To test a smoke alarm hold the button down that says test to check it has battery and working correctly. This should be done once a month.
> Batteries in smoke alarms should be changed at least once a year whether the battery is good or not.
> When replacing the battery make sure to follow the manufacture instruction guide on what kind of battery to use and how to install it correctly. It may not work correctly if not done properly.
Protecting Your Carpet After Water Damage
1/18/2022 (Permalink)
No matter the amount of water spilled or leaked onto a carpet it can start to cause an unpleasant odor or start to deteriorate the carpet fibers. When it is a small amount of water a household item such as a mop or towel will help soak up the water. However, when there is too much water that is saturating the carpet it is important to call a qualified restoration company such as SERVPRO to assist with removing the water with special equipment that can prevent further damage being done to the carpet.
Carpets that have become saturated with clean water can sometimes be saved if a water mitigation company is called fast enough. Carpets are made up of tiny fibers which easy retain moisture, the longer the water is present the more damage can be done.
> Water can cause carpet to delaminate. This is where the fibers detach from the backing of the carpet; usually if this happens to a carpet it would mean the carpet needs to be replaced. If water is extracted sufficiently and with in timely matter this can be avoided and the carpet can be dried in place.
> To dry carpets the most used approach is when technicians ‘float’ the carpet. This is where air is forced between the carpet and subfloor to allow air circulation which then leads to the carpet drying completely. If done correctly this is a great way to save carpet after water damage has occurred.
> Once the carpet has been dried to restore it back to preloss condition the carpet is cleaned with professional products and machines and when done correctly you won’t even know the carpet had been affected.
If you have any questions or would like to schedule an inspection with us at SERVPRO of San Jacinto/Idyllwild/Lakeview please give us a call today!
Earthquake plans
7/5/2021 (Permalink)
Safety plan when the ground starts to shake. When an earthquake happens locate a place in each room of the house that you can go to in case of an earthquake also keep flashlights in a nearby accessible place. This spot should be where nothing can fall on you. Remain inside until the shaking stops and you are sure it is safe to exit the building. When it begins to shake take cover under a desk or table and hold on. Stay away from windows in case of them breaking and causing injuries and also stay away from light fixtures.. If you are in bed remain there hold on and protect your head with a pillow. If you are outside, find a clear spot away from buildings, trees, and power lines and drop to the ground. If you are in a car, begin to slow down and locate a safe place never near a tree, or a building that may collapse. Remain in your car until the shaking has stopped.
SERVPRO of San Jacinto/Idyllwild/Lakeview
6/7/2021 (Permalink)
When you're looking for a company to clean up after a water, fire or mold damage has occurred. You can call SERVPRO of San Jacinto/Idyllwild/Lakeview. We are a reliable and trusty company for you. We understand how important your home and business means to you! Our team is dedicated and determined to take care of your property and belongings. How? By having our team have the best training, all the right equipment, and responding immediately to your call.
We have on going training in
Crew Training
Fire Restoration
Water Restoration
Carpet & Upholstery Cleaning
Fire Restoration
Water Restoration
Carpet & Upholstery Cleaning
Mold Mitigation
Customer Service
You are our priority. If there is anything our team can do to improve and meet to your standards please let us know.
We are a reliable and trusty company for you. We understand how important your home and business means to you! Our team is dedicated and determined to take care of your property and belongings. How? By having our team have the best training, all the right equipment, and responding immediately to your call.
You are our priority. If there is anything our team can do to improve and meet to your standards please let us know.
Fire evacuation plan in place
6/4/2021 (Permalink)
It is important to have a plan in place when unexpected events occur. Safety meetings should be done occasionally to remind everyone about the importance in action needed to stay safe. If you currently do not have an evacuation plan no problem today is the day you can create one. When creating this plan remember to keep everyone’s special needs in mind such as children or elderly depending on your workplace, locate exits or routes such as floor plans and place throughout your building, monthly inspection on fire extinguisher, fire alarms and also keep safety kits stocked up. designate someone who is reliable, present and reacts quickly when having to disseminate information to employees, customers, news, etc. Practicing the evacuation plan helps reduce confusion when and if an emergency occurs.
Customer Satisfaction
6/4/2021 (Permalink)
Customer satisfaction is the top priority. When assisting customers you should go above and beyond to keep your client happy, by answering any questions they have or resolving any issues and concerns with a positive attitude. Always remember to smile and greet, it is important to exchange names and also introduce your workers to homeowners making everyone aware of who is on the job site and for communication and comfortability. Communication is key. Understanding your client by listening and repeating back the needs and concern. Be honest and have empathy. We understand the stress and discomfort you may be having during this time. You are our priority and so is your home. We want to create loyalty and hopefully a returning customers. The goal is that each customer leaves with a positive impression and experience with the company. You are important to us.
What does customer service mean to you?
Water Damage Services
4/14/2021 (Permalink)
Water is an essential to everyday life, but a small water damage can be horrible for a home. Water damages can be a huge headache to fix from a small leak in a pipe, leaky faucets, water damage is a huge safety concern. A small leak in your home can cause a huge water damage, take immediate action so your water damage will not be as severe. SERVPRO of San Jacinto/Idyllwild/Lakeview are available 24 hours a day, 7 days a week, 365 days a year, for any water emergencies, big or small. Also, SERVPRO of San Jacinto/Idyllwild/Lakeview trained technicians that have their certifications of Applied Structural Drying (ASD), Applied Microbial Remediation (AMR), and Institute of Inspection Cleaning and Restoration Certification (IICRC). Below are a list of steps to follow if your home has water damage.
- Stop the flow of water.
If the flooding has been caused by a burst pipe or a water heater failure, shut off the main water line for your home. Get in touch with an expert immediately if you cannot tell from where the water is coming.
2. Turn off the power
If your home is flooded, cut off the electricity and gas from the main source. This isn’t as essential for small leaks or puddles, but for large floods turn them off to be safe.
3. Contact your insurance company
If your home has water damage you should contact your insurance company immediately. Question you may ask regarding your homeowner policy coverage.
What is coverage? What is not covered?
We Answer the Phone Ready to Help
We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of San Jacinto/Idyllwild/Lakeview has the specific water damage training and experience to help you through this tough time.
Call SERVPRO of San Jacinto/Idyllwild/Lakeview Today
(951)344-6114
Reasons why pipes burst
4/14/2021 (Permalink)
Burst pipes can happen any where to any type of building. It sounds like a car backfiring, this loud pop sound, when these water pipes burst. The result is major flooding in the home and structural damage problems for homeowners. Here are four main reason why a burst pipe can occur:
1.Moving Pipes
2. Water Pressure
3. Corrosion
4. Frozen Pipes
Moving Pipes
Pipes can move around in the walls and ceilings if they aren’t secured properly and there is a sudden build up in water pressure. You can actually hear your water pipes making noise in the those cavities. If it sounds like they are clanging against each other, it’s called water hammer. This is where the pipes are moving back and fourth due to not being held in place properly. Over time these will become weakened at the connections until the water pressure is too much and it causes the connection to ‘pop’ and water will then escape and with in minutes the entire floor could be flooded.
Water Pressure
The water pressure must be kept at a normal setting in order for your water supply pipes to work and function efficiently. If you notice an increase in the water pressure this can cause for a pipe to burst. The increase in the water pressure will eventually cause a rupture in the pipe which will lead to a burst pipe. If you think your water pressure has increased, it’s best to check it out immediately. Grab yourself a pressure gauge and attach it to a sink. The pressure will move the needle on the gauge and display the water pressure in PSI.
The water pressure in most homes is between 30-50 PSI which is sufficient enough and won’t cause any damage to the pipes.
Corrosion
Pipes are meant to last a long time but they can’t guarantee us reliable service for indefinitely. Over time, some buildings will experience corrosion which can cause the pipes to start to fail or decay. Corrosion is caused by an imbalance of pH in the water. It won’t seem like an immediate emergency, how ever over the years if ignored the corrosion will star to occur.
When buildings were first constructed the pipes would be made on galvanized iron, the minerals inside the water will start to slowly break down the galvanized coating and expose the iron pipe beneath. Once this happens over time the iron will turn to rust and gradually clog the interior of the pipe which prevents water from flowing through. As a result, your pipe may burst or the water flow may stop completely.
Frozen Pipes
In the winter months in areas that experience extreme cold weather, some serious issues arise for the water supply pipes in the homes. The water flowing through the pipe can become frozen. With ice having more volume than water, once frozen it will expand with in the pipe causing an increase in pressure. The pressure continues to build and the only way for it to escape is to force it’s way through the weakest section of the pipe.
In order to prevent your pipes from freezing try to maintain a temperature of above 55 degrees Fahrenheit.
What To Do When Lightning Strikes
12/6/2020 (Permalink)
Do-
>If the weather is showing possible signs of a thunderstorms, keep an eye on the weather forecast and postpone your trip or activity, or make sure adequate safe shelter is readily available.
>Go indoors as quickly as possible. Remember the phrase, “When thunder roars, go indoors.”
>Seek shelter immediately even if caught out in the open. If you are caught in an open area, act quickly to find adequate shelter. The most important action is to remove yourself from danger. Crouching or getting low to the ground can reduce your chances of being struck, but does not remove you from danger.
Don't-
>Don’t stay in open vehicles, structures, and spaces.
>During a thunderstorm, avoid open vehicles such as convertibles, motorcycles, and golf carts. Be sure to avoid open structures such as porches, gazebos, baseball dugouts, and sports arenas. And stay away from open spaces such as golf courses, parks, playgrounds, ponds, lakes, swimming pools, and beaches.
>Don’t stay near tall structures.
>Do NOT lie on concrete floors during a thunderstorm. Also, avoid leaning on concrete walls. Lightning can travel through any metal wires or bars in concrete walls or flooring.
Why Choose SERVPRO over DIY?
12/1/2020 (Permalink)
Choosing a water restoration company over trying your hand at DIY can save you time, money and a whole lot of stress!
Big or small, any water intrusion inside your home can bring headaches, stress, and costly repairs. Rather than waiting too long to call in the pros or trying your hand at cleaning up yourself, SERVPRO can be at your home within hours helping you on your way to having your home back to normal!
Why do you need to worry about secondary damages?
Any moisture left behind after a water intrusion whether it comes from a supply line or a severe flood can turn in to major problem if not cleaned up and dried sufficiently.
Even if you think you used your wet vacuum to pull up all of the water, you may be missing areas where water traveled. These are things to keep in mind:
- Water travels to dry spaces while following the path of least resistance.
- Moisture often ends up under flooring, behind baseboards, and underneath cabinetry, which remains invisible to the naked eye.
- Secondary water damage occurs when moisture lingers, including the destruction of building materials and the onset of mold and mildew.
We are here to help!
If you have suffered from a leak and have cleared majority of the water, please give us a call and we can send out one of our highly trained technicians to inspect the affected areas for remaining moisture and go over the next steps with you.
Tips For Flood Damages!
12/1/2020 (Permalink)
Finding flood damage in your home can create quite a bit of stress; after all, no one likes discovering that their living room has been turned into a water recreation facility. As a result, many homeowners are likely to panic and make poor choices in the hours that follow. You can avoid these mistakes by following the flood damage checklist below:
Ensure your safety
Once you see a flood of water in your basement, it may be tempting to go charging right in, but this is generally a bad idea. First, you need to ensure that you're safe. If the power is still on, you could be electrocuted. Additionally, sewage will make you ill, and the water from flood damage can conceal sharp objects to cut yourself on.
Shut off the water source
Now that you know you’re safe, next you need to ensure that the source of the water has been taken care of. Sometimes, this is as simple as turning off a water supply valve. However, more complex problems, like a flooded sewer line, could actually take a few hours. It's a good idea to call the appropriate professional, like a plumber, right away to give them time to start driving out to your flood damaged property.
Call your insurance
Sure, it's tempting to have your first call be to a flood damage clean-up professional, but there's a chance that your insurance doesn't contract out with them. Instead, it's better to have your insurance's claim number programmed into your phone. Call them, report the flood damage, and then call a professional they contract out with.
Call a clean-up crew
Most flood damage clean-up projects are just too large for you to tackle by yourself. Besides, depending on where you live, you'll likely have mold to clean up afterwards as well. Any money spent on a flood damage clean-up crew will likely be well worth it.
Take pictures and document damage
Your insurance policy will need proof of flood damage if they are going to write you a check. When you're on the phone with your insurance company and the clean-up crew, take photos of the flood damage. Make sure to get detailed photos of valuable items.
If you've planned well, you'll also have pictures of your home in an undamaged state. This lets you prove the state that your house and items were in before the disaster.
Remove what can be saved
Once you've ensured that the area is safe, you have help on the way, and you've thoroughly documented the flood damage, you can begin to remove items out of the area. A word of caution: water is extremely heavy. Any water soaked items will weigh a lot more than you expect. Please, be careful not to injure yourself.
Begin the remediation process
This is where professionals will come in handy. During the remediation process, all excess water will need to be removed, the humidity will need to be brought down to an appropriate level, mold prevention steps will need to be taken, and damaged drywall or flooring will need to be replaced. All of this is a lot of work for one person, so please get professional help.
Why do water pipes burst?
11/12/2020 (Permalink)
Burst pipes can happen any where to any type of building. It sounds like a car backfiring, this loud pop sound, when these water pipes burst. The result is major flooding in the home and structural damage problems for homeowners. Here are four main reason why a burst pipe can occur:
1.Moving Pipes
2. Water Pressure
3. Corrosion
4. Frozen Pipes
Moving Pipes
Pipes can move around in the walls and ceilings if they aren’t secured properly and there is a sudden build up in water pressure. You can actually hear your water pipes making noise in the those cavities. If it sounds like they are clanging against each other, it’s called water hammer. This is where the pipes are moving back and fourth due to not being held in place properly. Over time these will become weakened at the connections until the water pressure is too much and it causes the connection to ‘pop’ and water will then escape and with in minutes the entire floor could be flooded.
Water Pressure
The water pressure must be kept at a normal setting in order for your water supply pipes to work and function efficiently. If you notice an increase in the water pressure this can cause for a pipe to burst. The increase in the water pressure will eventually cause a rupture in the pipe which will lead to a burst pipe. If you think your water pressure has increased, it’s best to check it out immediately. Grab yourself a pressure gauge and attach it to a sink. The pressure will move the needle on the gauge and display the water pressure in PSI.
The water pressure in most homes is between 30-50 PSI which is sufficient enough and won’t cause any damage to the pipes.
Corrosion
Pipes are meant to last a long time but they can’t guarantee us reliable service for indefinitely. Over time, some buildings will experience corrosion which can cause the pipes to start to fail or decay. Corrosion is caused by an imbalance of pH in the water. It won’t seem like an immediate emergency, how ever over the years if ignored the corrosion will star to occur.
When buildings were first constructed the pipes would be made on galvanized iron, the minerals inside the water will start to slowly break down the galvanized coating and expose the iron pipe beneath. Once this happens over time the iron will turn to rust and gradually clog the interior of the pipe which prevents water from flowing through. As a result, your pipe may burst or the water flow may stop completely.
Frozen Pipes
In the winter months in areas that experience extreme cold weather, some serious issues arise for the water supply pipes in the homes. The water flowing through the pipe can become frozen. With ice having more volume than water, once frozen it will expand with in the pipe causing an increase in pressure. The pressure continues to build and the only way for it to escape is to force it’s way through the weakest section of the pipe.
In order to prevent your pipes from freezing try to maintain a temperature of above 55 degrees Fahrenheit.
Fall Home Maintenance Checklist
11/12/2020 (Permalink)
Outside
>Check all windows and doors for cracks
>Trim large tree branches
>Tighten any loose screws or bolts on decks
>Dust and scrub porch
>Wash and store patio furniture
>Clean all leaves and needles from gutters >Check roofing for any needed repairs
Garage
>Organize tools; replace any missing
>Make sure all storage boxes are labeled
Kitchen
>Sweep and mop under appliances
>Clean fridge coils and replace filters
>Deep clean dishwasher and garbage disposal
>Check appliances and drains for any damages; if not call for repair or replace
Bathroom
>Was shower curtain liner
>Check grout for necessary repairs
>Check for leaks and clogs
Bedrooms
Clean and check moldings/baseboards Inspect and clean windows, sills and weather stripping
All living areas
>Steam clean or shampoo carpets
>Change smoke detector batteries
>Clean and check moldings/baseboards >Inspect and clean windows, sills and weather stripping
We Are Here To Help
11/6/2020 (Permalink)
The best decision you can make when your home is exposed to fire is to rely on an expert for the safest cleanup methods. Certain tools and knowledge are required in taking the necessary precautions to get your home back to its original condition post fire.
Walls may need proper cleaning, prior to repainting. Sometimes they may need to be replaced completely along with the floors. Let’s not forget any additional damage possibly caused by the attempts from firefighters to extinguish the fire, all of which in most cases requires a professional’s skills. Otherwise, it is highly likely one can unknowingly cause secondary damage to their property. SERVPRO of San Jacinto/Idyllwild/Lakeview strictly adheres to IICRC guidelines and takes all necessary precautions to restore your home or property after a fire. With the restoration methods you need, we can get your property looking "Like it never even happened."
Idyllwild Home Water Damage
11/6/2020 (Permalink)
We received a call from a home owner in Idyllwild, CA about water damage from their water heater. When we receive these calls we try to get as much information over the phone from the home owner to ensure we are well prepared. They described the water damage to only have affected two areas. Our team arrived promptly to start emergency services immediately. After our inspection we found the water damage to be a lot larger than the eye can see. Using our professional equipment our highly trained technicians found that the water had nearly spread through out the entire home. The customer was happy they gave us a call as soon as they noticed water leak.
Even if you may think it’s nothing please give SERVPRO of San Jacinto/Idyllwild/Lakeview a call and we can come inspect your home or businesses.
Hurricane Damage To Your Home
8/28/2020 (Permalink)
When a hurricane or a major storm hits, sadly it can be extremely devastating to anything it touches. If your home has sustained damage, you and your family can take steps to ensure safety precautions are met and repairs can be made as efficiently as possible.
- Beware of any outdoor hazards, dangling power lines and broken tree branches are just some examples of the dangers.
- Boil water until you have been told it is safe to drink.
- Avoid flood water, as it may have harmful contaminants and dangerous debris.
- Once flood water is gone, immediately clean and repair damages to avoid mold—and wear protective gear.
- If property damage occurs, submit an insurance claim as soon as you can.
Here at SERVPRO we have special teams who we deploy to areas that have witnessed such storms. We can assist you with removing items from your home, removing all the damaged materials then placnig equipment to get your home ready for repairs and helping you through each step of the insurance process.
We are always happy to help however we can when such devastating damage has occurred. Please don't hesitate to call SERVPRO if you suffer any form of damage to your home.
How To Help Prevent Wildfires
8/28/2020 (Permalink)
Wildfire prevention methods are essential to ensure wild lands, and those who live in and around them are safe. Here are ways that you can be proactive:
1. Report any unattended fires
2. Extinguish fire pits and campfires when done
3. Don’t throw lit cigarettes out of your moving car
4. Use caution when using flammable liquids
5. Only use fireworks in clear areas with no woods nearby
These are only a few examples of how to help the local area from wildfires.
If your home experiences damages from wildfire, whether that be from flames, soot, smoke or ash damage. SERVPRO have trained technicians to help remove any affected materials/items or if needed we can use our specialized equipment to remove the smoke from the inside of the home.
Keep Your Business Safe & Dry
8/28/2020 (Permalink)
A very important part in keeping your business up and running is to do regular checks of all the plumbing in the office area/work area. A broken or old supply line can do major damage if it isn't noticed immediately.
Many many of our customers have suffered from simply not checking under the sink or behind the refrigerator. They can be found all over the home/office toilets, sinks, water heaters, washing machines.
We often find ourselves recommending to spend that little extra on purchasing the better hoses as the cheaper ones just aren't reliable lasting between 5 to 7 years. If you are reading this and don't remember the last time you checked, now would be a great time to check them over. make sure they are tight, no signs of corrosion or just looking old.
If you experience this type of water loss, please give SERVPRO a call. We will be there immediately to start extracting water and beginning the drying process. We are available 7 days a week, 24 hours a day.
Preventing More Damage From A Fire
8/28/2020 (Permalink)
Here are some tips to follow after you experience a fire in your home-
- Try not to touch content that has been damaged by fire or soot. Inadvertently, you could be damaging more furniture, walls, upholstery etc.
- Do not to walk over singed carpet and rugs. If you cannot avoid it, use old sheets or towels around high-traffic areas.
- If you have power, consider yourself lucky. If electricity is off, remember to empty the refrigerator and freezer.
- Water indoor plants and make sure you wipe both sides of leaves.
- Inspect HVAC filters.
- Contact a repair service if you suspect your appliances were affected by the fire.
- Inspect the ceiling and light fixtures (fans) to make sure there is no fire or water damage. If you believe they were damaged, contact an electrician.
- If your clothes were damaged by smoke or soot, make sure that the dry cleaner has experience removing smoke odors. Improper cleaning may set the smell.
SERVPRO Clean - COVID-19 Tips and Suggestions
8/11/2020 (Permalink)
Since the start of COVID-19 these last few months have been a testing time for ourselves, our families and our communities. Each time we enter the next stage it becomes scary, confusing and unpredictable making daily activities a struggle wanting to stay as safe as possible while keep a sense of normality.
As businesses start to reopen and we want to be as supportive as possible of our local community SERVPRO of San Jacinto/ Idyllwild/ Lakeview has some tips to consider.
1. Have cleaning stations through-out the workplace, hand sanitizer, regular wipe downs, and rules in place to make sure everyone is aware of the procedures in place.
2. Have conversations with your employees to educate them on policy's.
3. If you have had a potential or known case of COVID-19 we recommend calling SERVPRO to assist with the cleaning.
We have professional equipment and highly trained technicians who will know how to deal with and deep clean any environment.
If you have any questions about SERVPRO Clean please call us today!
Protecting Yourself & Your Home During High Winds
8/6/2020 (Permalink)
High winds may not seem like it, but they can potentially be very dangerous if they get strong and fast enough. If you live in an area where you experience high winds read these tips to keep yourself and your home safe.
1. Beware of surrounding threats
Before the wind storm picks up, check the perimeter of your home to be aware of any potential risks. Whether it's a broken fence, loose branch or crumbling roof shingles, make any necessary renovations or improvements to ensure you keep your family safe.
2. Keep your appliances grounded
Along with making any last minute exterior renovations, make sure any of your outdoor furniture or appliances are tied down and secure—this includes patio furniture, barbeques, sporting equipment, and even your garden shed.
3. Cover your doors and windows
You might also want to consider installing storm shutters if the wind continues to grow stronger. This will protect your windows from shattering in case flying objects hit your glass, or from bursting open if they are hit by strong gusts of wind.
4. Secure your roof
Strong winds can damage your shingles, making homes more vulnerable to rain and leaks, but homes with metal roofing also face the danger of entire panels being torn away. This raises the risk of wind entering your home.
5. Ensure your garage door is in good condition
A home has four weak spots that will be vulnerable to strong weather conditions: the roof, windows, doors, and garage. In order to make sure your garage is in good condition, call a contractor from a garage company to inspect it and make any repairs to ensure it will withstand a wind storm.
COVID-19 Affecting Local Businesses
8/4/2020 (Permalink)
The economic effect of COVID-19 has affected everyone. Due to the freeze on activity businesses have been forced to limit services or even close down causing them to severely reduce their employees. An huge amount of requests for unemployment relief have been filed causing a backup in the government’s ability to process claims in a timely manner. In turn, creating a loss of income and debt accumulation not only for residents but for homeowners alike.
These are hard times. Here at SERVPRO of San Jacinto/ Idyllwild/ Lakeview, we understand that although disinfecting our homes, businesses, schools and medical facilities is of utmost importance, many may not have the financial means to support the cost of disinfection services.
We are here to help and work with you in anyway possible in order for you to make your business safe again for reopening.
Open Air Drying After Water Loss
8/4/2020 (Permalink)
During the summer months, especially in California with the high heat and low humidity, if you experience a water loss and want to kick start the drying process, one of the best things you could do is open up with the windows and doors and place a couple of fans.
Open air drying is where the air outside is hotter and dryer than the air inside the home. This will start to help dry up the materials that have been affected. If available place some fans in the area to get the air circulating so it can pick up that moisture and send it out the open door or window.
It may not completely dry out everything but it will sure be a good start, then call SERVPRO of San Jacinto/ Idyllwild/ Lakeview to come and assist you with the rest.
We are always happy to help no matter how big or small the job could be.
Not Sure What To Do About Your Fire Damage?
8/3/2020 (Permalink)
Sadly we have been experiencing high heat warnings in our local areas. Which has caused higher risks of wild fires. SERVPRO of San Jacinto/ Idyllwild/ Lakeview are here to help if you come across any form of fire damage. Whether that be directly from a fire in your home or if you have smoke & ash damage from a fire in your area.
We will come out to your home and do thorough inspection of all areas of your home, including the rooms, attic, crawlspace and we will look over all your belongings to check for any visual signs of damage.
If we find any visual damage we can work closely with your insurance company to help you get your home back to normal as fast as possible.
We have special equipment and highly trained technicians who know exactly how to deal with all situations when it comes to fire damage.
Please give us a call if you need any assistance with fire damage.
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