Recent Why SERVPRO Posts

Here For You 24/7

5/19/2020 (Permalink)

24/7 We will be there for you 24/7!

We care a lot about our community, SERVPRO of San Jacinto/ Idyllwild/ Lakeview provides emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs. No matter the time of day or night. 

We will always respond back to you with in 1 hour, start any form of remediation with in 4 hours and then make sure to contact your insurance company with in 8 business hours. We try to stick to these timings as waiting could potentially make things worse and cause more damage!

More reasons to choose SERVPRO:

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

We are all in this together.

5/1/2020 (Permalink)

gear up Our daily gear here for SERVPRO of San Jacinto/Idyllwild/Lakeview.

During this pandemic, SERVPRO of San Jacinto/Idyllwild/Lakeview is following guidelines and regulations to prevent exposure to our customers and maintaining the well-being of our employees.  

Symptoms of COVID-19 are

  • Fever
  • Cough
  • Shortness of breath

Please stay home if you feel ill. According to the CDC, symptoms may appear from two days to two weeks after being exposed. These symptoms can become mild to severe and even deathly.

Please reach out to your healthcare provider immediately if symptoms become severe.

The Stages For a Professional Water Damage Restoration

11/14/2019 (Permalink)

If your home or business suffers a water loss, its crucial to act fast and get things under control. Even the smallest water loss, if not taken care of appropriately can lead to bigger problems down the line. 

A water loss can occur at any moment for a number of reason. Water damage can occur due to a toilet overflow, a washing machine malfunction or a burst pipe. Regardless of the cause of the situation, excess water in home or water in business can have devastating impacts and result in costly damage very quickly.

When water or flood damage occurs in your residential or commercial property, it is essential that you contact a qualified professional restoration service to handle the various aspects promptly and efficiently.

Quick Response

A water damage is an urgent situation, and professionals understand that. Water cleanup experts respond quickly, in order to prevent further damage to the property and your belongings. They know how to handle emergency water or flood situations and can start restoration services right away.

They understand how chaotic the clean up and restoration process can be, and they strive to minimize your stress throughout the process. A water cleanup professional will give tips or recommendations on what you need to do while waiting for their arrival.

Inspection

There are a number of steps professionals usually take to get the affected area under control. First, they conduct an initial assessment of the affected area and determine the best approach to take. They will take thorough documentation to help you with your insurance claim process and can guide you in completing and sending the necessary documents and information to your insurance company.

Water Extraction

After inspection of the area, mitigation professionals will immediately begin the extraction process. They will use their advanced techniques to extract any standing water, moisture or sewage debris. They will move wet furniture and other belongings to a safe, dry area.

Cleaning And Drying

Water cleanup specialists have sophisticated testing equipment and infrared moisture detection cameras, which enable them to perform this task efficiently and effectively. They test the moisture level and look for appearance of mold or other dangerous microorganisms. Once the disinfection of the area is completed and the area is fully prepped, they then start the drying process using powerful drying and dehumidifying  equipment.

State Of The Art Equipment

Water damage professional teams are fully equipped with high-tech equipment and tools for extracting water and doing flood damage control for homes and businesses. They have moisture detection equipment, large fans for drying, and the latest structural drying equipment.

These tools and equipment enable them to perform the task properly, removing water in home or water in business. Their use of powerful equipment helps bring a flooded home or commercial environment back to normal condition.

To learn more about water mitigation or flood damage restorations and the process involved in getting things back to normal in your home or business, you should contact a reliable and reputable restoration company or professional.

Lead & Asbestos

11/13/2019 (Permalink)

Any home built before 1978 is required to be tested for lead. Lead-based paint and its dust, usually found in older buildings, are common sources of exposure. Young children are especially at risk. Occupational exposure, such as welding, is a more common cause for adults.

Symptoms include developmental delays, abdominal pain, neurologic changes, and irritability. At very high levels, it can be fatal. How does SERVPRO take action against lead positive home?

  • Contain the affected area
  • Proceed with mitigation
  • Clean the area ( vacuum all the dust )
  • Disinfect the Area

Any home built before 1986 is required to be tested for asbestos. Asbestos fibres are easily inhaled and carried into the lower regions of the lung where they can cause fibrotic lung disease (asbestosis) and changes in the lining of the chest cavity (pleura). ... Long-term inhalation of asbestos fibres also increases the risk of lung cancer and mesothelioma.

How does SERVPRO take action against asbestos?

  • Get the home tested by an environmental science company
  • If results are positive the environmental Science company will remove the affected material them selves
  • Environmental Science company will give SERVPRO the “okay” to proceed to the drying process

WE CARE FOR OUR CUSTOMERS SAFETY

Why SERVPRO of San Jacinto/Idyllwild/Lakeview?

11/4/2019 (Permalink)

When you're looking for a company to clean up after a water, fire or mold damage has occurred. You can call SERVPRO of San Jacinto/Idyllwild/Lakeview. We are a reliable and trusty company for you. We understand how important your home and business means to you! Our team is dedicated and determined to take care of your property and belongings. How? By having our team have the best training, all the right equipment, and responding immediately to your call.

We have on going training in 

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation
  • Customer Service

You are our priority. If there is anything our team can do to improve and meet to your standards please let us know. 

We Are Here to Help!

10/8/2019 (Permalink)

When you have a fire in your home, we would recommend leaving it up to the experts to assist you with the safest clean up methods. After a fire has damaged any part of your home or property, there are certain precautions and procedures that will need to happen in order to restore the affected area.

Whether there has been damage to the walls and ceiling from an interior fire or you have soot damage from a wild fire. Not knowing the proper methods to clean up could cause further damage to your property with out even realizing.

SERVPRO of San Jacinto/Idyllwild/Lakeview is more than willing to assist you with any of these situations. We have the knowledge and experience to get your property restored to how it was before and ‘Like it never even happened’

What does Customer Service mean to you?

8/22/2019 (Permalink)

Customer satisfaction is the top priority. When assisting customers you should going above and beyond to keep your client happy, by answering any questions they have or resolving any issues and concerns with a positive attitude. Always remember to smile and greet, it is important to exchange names and also introduce your workers to homeowners making everyone aware of who is on the job site and for communication and comfortability. Communication is key. Understanding your client by listening and repeating back the needs and concern. Be honest and have empathy. We understand the stress and discomfort you may be having during this time. You are our priority and so is your home. We want to create loyalty and hopefully a returning customers. The goal is that each customer leaves with a positive impression and experience with the company. You are important to us. 

What does customer service mean to you? 

Faster to Any Size Disaster

12/12/2018 (Permalink)

Faster to Any Disaster

Disasters don’t know what regular business hours are, they can happen any where at any time. SERVPRO of San Jacinto/Idyllwild/Lakeview is ready 24/7 to help you when things go wrong. We will be there as soon as possible to help you with your emergency clean up no matter what time or day it is.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water can quickly spread throughout your entire home, and gets absorbed into the walls, flooring, furniture and much more. SERVPRO of San Jacinto/Idyllwild/Lakeview will react immediately and start the water extraction process almost immediately to avoid any further damaging. This immediate response will minimize damage and the cleaning therefore minimizing the complete restoration cost.

NEED EMERGENCY SERVICE? CALL 24/7 – (951) 344 6114